Shipping policy

Effective Date: Aug 25, 2026

Order Processing

At GoldMiles, we are committed to providing a clear and reliable delivery experience.

Orders for eligible physical products are generally processed within 1–2 business days, Monday through Friday, excluding public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow up to 24 hours for tracking information to become active or update in the carrier's system.

Delivery Time

Processing: 1–2 business days
Transit: 4–5 business days
Shipping Charge: 8.9 USD
Estimated total delivery: 5–7 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or circumstances outside GoldMiles reasonable control.

Shipping Costs

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the product, destination, order size, and available shipping method.

The shipping amount displayed at checkout is the applicable shipping charge for your order.

Tracking Your Order

When tracking is available, tracking information will be provided by email after your order has shipped.

Please use the tracking number provided to view the most current information available from the carrier.

Tracking information may take up to 24 hours to become active or update after shipment.

Shipping Address Changes

Please carefully review your shipping address before completing your purchase.

If you need to correct or change your shipping address, contact us as soon as possible at contact@goomiles.com.

We will make reasonable efforts to accommodate address-change requests before an order is processed. Once an order has been processed or shipped, we may be unable to change the shipping address.

Undeliverable or Refused Packages

If a package is returned to GoldMiles because the address provided at checkout was incorrect, incomplete, or undeliverable, or because the shipment was refused, additional shipping costs may apply if the customer requests that the package be reshipped.

Original shipping charges may not be refundable for refused or undeliverable shipments, except where otherwise required by applicable law.

Delayed or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact us at contact@goomiles.com.

Please include your order number and tracking information so we can review the shipment.

If tracking shows that a package was delivered but you cannot locate it, please check the delivery location and surrounding areas before contacting us for assistance.

International Shipping

If GoldMiles offers international shipping for a particular product, the available destination and applicable shipping charges will be displayed during checkout.

Customers receiving international shipments may be responsible for customs duties, import taxes, tariffs, or other fees imposed by the destination country.

These charges are generally the customer's responsibility unless otherwise stated at checkout or required by applicable law.

Digital Products

Digital products do not require physical shipping.

GoldMiles offers digital products such as planners, spreadsheets, templates, and other downloadable resources.

Digital products are delivered electronically according to the instructions provided on the applicable product page, order confirmation, or download email.

No physical package will be shipped for a digital-only product.

If you experience a problem accessing or downloading a digital product, please contact us at contact@goomiles.com.